BRM

A Day in life of BRM / Behind the scenes

A Day in life of BRM / Behind the scenes Being a Business Relationship Manager (BRM) is a challenging role to explain and justify, primarily because it involves a unique blend of skills and responsibilities that aren’t always visible or easily quantifiable. This involves a lot of behind-the-scenes work such as strategic thinking,  drive value and […]

How BRM can implement NPS

A Business Relationship Management (BRM) can use NPS tool to understand the demand shaping and avoid value leakage. It can be helpful tool for business by providing insights into how IT services and projects impact business outcomes to both internal and external stakeholders/clients. Net Promoter Score (NPS) is a metric used to gauge customer loyalty

Gemba Walks

Gemba Walk Definition The word Gemba, sometimes written with an n as Genba, comes from the Japanese word meaning the real place or the place where value is created. The idea behind a Gemba Walk is to go to the actual place where the work is done, such as the production floor, project site, office or user desk etc.

BRM / CIO approach to NetZero

CIOs/IT Head’s being part of board and manage huge investment of corporate budget in technology play a crucial role in driving their organizations towards Net Zero carbon emissions. Here are 7 detailed strategies that IT, BRM, CTO and technology heads can implement to contribute to NetZero Strategy: Optimize Data Centers Sustainable IT Procurement Promote Remote

BRM role strategy in highly VUCA environment

Business Relationship Management is a strategic approach to aligning an organization’s business objectives with its IT services and portfolio. In a VUCA (Volatility, Uncertainty, Complexity, Ambiguity) environment, where change is constant and the business landscape is unpredictable, planning for a BRM role is very challenging and BRM has to work on below key considerations to